The last entries in the log are (i have replaced the real URL and ID)
0025.183 () Entity: others
0025.183 () restore_backup(backup_file=backup_2021-04-21-1304_domaincom_9e250c0c22de-others.zip, type=others, info=a:2:{s:4:”path”;s:51:”/www/htdocs/xxx/domain.com/wp-content”;s:11:”description”;s:6:”Others”;}, last_one=1)
0025.183 () Unpacking backup… (backup_2021-04-21-1304_domaincom_9e250c0c22de-others.zip, 16.4 MB)
0025.183 () Unzipping backup_2021-04-21-1304_domaincom_9e250c0c22de-others.zip to /www/htdocs/xxx/domain.com/wp-content/upgrade/58d9a9f5/ using UpdraftPlus_ZipArchive, starting index 0
0025.447 () Unzip progress: 1002 out of 2066 files (23.6 MB, languages-old/de_AT-8860e58c20c6a2ab5876a0f07be43bd9.json)
0025.580 () Unzip progress: 2003 out of 2066 files (47.9 MB, languages/themes/twentytwentyone-fr_FR.mo)
0025.597 () Unzip progress: 2066 out of 2066 files (50.3 MB, languages/admin-de_DE.po)
0025.613 () PHP event: code E_WARNING: copy(): The first argument to copy() function cannot be a directory (line 309, wp-admin/includes/class-wp-filesystem-direct.php)
0025.613 () Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/www/htdocs/xxx/domain.com/wp-content/languages)
0025.616 () Restore failed…
0025.617 () Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/www/htdocs/xxx/domain.com/wp-content/languages)
0025.617 () Restore failed`
And when i check frontend – the site is restored but i think there is an error hiding somewhere when restoring fails…
The folder languages as well the folders within have permission 755
All files in the folders 644
Thanks alot,
Mike
Plugin Contributor
bcrodua
(@bcrodua)
Hi Mike,
To help us work out the cause of your problem, can you please send us a copy of the restoration log?
You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
You can send the log file and copy the contents into an online tool (such as http://pastebin.com/ )
Regards,
Bryle
Hi Bryle,
thank you for your help!
https://pastebin.com/vtUVykfR
Is that the correct file?
I think this is the correct log
https://pastebin.com/CksZxT8W
Kind regards,
Mike
Plugin Contributor
bcrodua
(@bcrodua)
Hi Mike,
Can you try to exclude the “others.zip” from the restore?
Then just manually extract the file and upload it within the “wp-content/” folder.
Regards,
Bryle
Hello Bryle,
you mean I should not use the Restore function in UpdraftPlus?
Instead I should unzip plugins, themes (and uploads zips) and upload them within the “wp-content/ folder.
Can i ignore the upload zips if i made no new uploads after backup date
What about the database. Has it been already restored?
Best regards,
Mike
Plugin Contributor
bcrodua
(@bcrodua)
Hi Mike,
Sorry if I was not that clear.
You can restore the plugins, themes, uploads and database using the plugin. The use manually restore (using FTP) for the others component.
Thanks,
Bryle
Hi Bryle,
no it was clear i just wanted to be sure
Thanks for your help,
Mike
