Plugin Support
Youzify
(@kainelabsteam)
Hello Lepers,
Thanks for using our plugin.
Since you are testing on localhost it will be very hard to locate the source of the problem, But please check these things below as they might be a potential issue.
1. Please make sure that your wamp server upload size is bigger than 3MB?
2. Please increase max_execution_time.
3. Please Increase Memory size
By the way, if you considered getting a pro license we can schedule a live session through TeamViewer or Anydesk and we will check it together and solve it for you live.
Also, don’t worry you won’t see this problem on a live site 🙂
Please keep me updated if the suggestions steps above solve the issue.
I’ll be waiting for your reply.
Best Regards, KaineLabs.
Plugin Support
Youzify
(@kainelabsteam)
Hello @lepers,
Hope you are doing good!
As I didn’t hear from you for more than 24 hours I will mark this topic as resolved.
But no worries once you reply back I will get back to you and restore the topic status again 🙂
Have a great day.
Best Regards, KaineLabs Team.
Thread Starter
lepers
(@lepers)
Hi,
I’ve tried this weekend but have the same issue
Plugin Support
Youzify
(@kainelabsteam)
Hello @lepers,
Thanks for your reply.
We released a new version 2 days ago please did you tested using it also?
It will be hard to solve this issue in localhost as we cannot take a closer look and debug it but we can guarantee that this issue won’t happen when you host your site live 🙂
Best Regards, KaineLabs Team.
Thread Starter
lepers
(@lepers)
Hi,
Thanks for your reply.
I’ve tried the last version and have the same issue.
I’ll see when I host my site.
Plugin Support
Youzify
(@kainelabsteam)
Hello @lepers,
Yes, please keep me updated once you host it on a live hosting 🙂
I’ll be waiting for your reply.
Have a wonderful week ^^
Best Regards, KaineLabs Team.