Doesn´t show the configurator

  • mmdes

    (@mmdes)


    5 years ago

    Hi, I have a problem with the configurator, bacuse when i clkc the configuration button donsen´t show anything and freeze the screen, how can I fixit?, I just move the configurator button afther add to cart button.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Rick Tetz

    (@rick-tetz)

    5 years ago

    Hi Marc: Thankyou for creating an amazing plugin. One of the best plugins I have included in my site in a long time. But today it stopped working! It appears when someone trys to pick configurator it freezes that product page and no navigation is possible after that. If you refresh the page everything will work until you select the configure button and page again freezes.

    Here is the direct url to one of our configurator products Onewheel:
    https://www.longboarderlabs.com/product/new-onewheel-xr-plus-12-18-mile-range-custom-builds/

    Thankyou for your help.

    Rick Tetz
    CalStreets Skateshop

    Plugin Contributor Marc Lacroix

    (@marcusig)

    5 years ago

    Hi @mmdes,

    I checked this product and it seems to be working fine:
    https://leafcarpinteria.com/product/credenza-mileaf-2-40/
    Did you manage to fix the issue?

    Marc

    prufola

    (@prufola)

    5 years ago

    I have the same problem, it work’s until 3 days ago but now when I click on the configure button doesn’t show the configurator. I can see it only it I’m logged like admin. Help!

    Plugin Contributor Marc Lacroix

    (@marcusig)

    5 years ago

    Hi @prufola, Would you mind opening a separate thread (to avoid spamming the other participants) and include a link to the configurable product with the issue.

    Thanks,
    Marc

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Doesn´t show the configurator’ is closed to new replies.