Plugin Contributor
Thomas
(@tlartaud)
Hi,
Could you first check for a plugin conflict?
– disable all plugins except WPCA and its add-ons and see if it works
– switch theme and see if it works
Also, make sure that the option to load styles is checked, and the master skin selected, in Settings -> WP Customer Area -> General / Frontend
Regards.
Hello,
we have the exact same problem (all CSS styling suddenly missing after update) and tried your suggested steps:
1. Disabled all plugins except WPCA and problem is still present
2. We switched the theme from DIV to WordPress’ Twenty Twenty-One and the problem was gone. Everything looked fine.
We then saw that you suggest the WPCA Compatibility for Divi and we also installed this add-on but the problem was still the same. We have the master skin activated.
When we set up WPCA a couple weeks ago everything worked and looked fine. Suddenly after the update the WPCA seems to be missing all kinds of CSS. It’s now all just plain text with no styling whatsoever. How can we fix this?
Hello
Tell them that I was deactivating the plug-ins one by one, and I discovered that WPCA has problems with this other plug-in
https://ibb.co/XZy3wdh pluing => Hummingbird
In my case, I deactivated it and everything is fine
Thank you Thomas Lartaud
Plugin Contributor
Thomas
(@tlartaud)
Hi @luisrochay
Yes, WP Customer Area is a private dynamic area. You are not supposed to use such kinds of cache plugins with WP CustomerArea. People often complain about WPCA not being compatible with caches plugin. It’s not that they are not compatible. It’s just that you’re not supposed to cache private and dynamic content. That’s why WPCA isn’t and will never compatible with such plugins (doesn’t mean you have to deactivate those plugins, you just need to configure them properly so they ignore WPCA pages).
@doffine could you please send me some temporary admin credentials at thomas /at/ wp-customerarea /dot/ com so I can check this up?
Regards.
