Two questions regarding shipping methods

Hello everybody, I got two questions regarding the shipping methods and I hope that you can help me out =)

1. One of the biggest problems is, that the shipping fee is not added anymore after customers click on “place order”. Before that step everything is fine and correctly calculated. After clicking “place order” you see the overview of your order, but WITHOUT the shipping fee, so basically nobody pays shipping. I tested an order myself and also in the email (which gets the customer) there is no shipping fee displayed and calculated anymore… On the other hand also we do not see what shipping method was selected by the customer in our email. I think that the error though starts in the checkout…

2. The shipping methods are displayed also in the cart, but is it also possible to display them only in the checkout? Is there a way that no shipping method is selected when you first enter the checkout and make it a mandatory field, possibly with an error message that no shipping method was selected?

Thanks for your feedback

Marc

• This topic was modified 5 years ago by kyoshiro9.
• This topic was modified 5 years ago by kyoshiro9.
• This topic was modified 5 years ago by kyoshiro9.

The page I need help with: [log in to see the link]