Locked Out

  • Resolved mininewbie

    (@mininewbie)


    5 years ago

    I changed the login page and now I’m locked out!

    It’s been a few weeks since I’ve been in admin and it was working fine until today. The message I get when I try to go is:

    Fatal error: Cannot redeclare retrieve_password() (previously declared in /home/customer/www/miniaturenewbies.com/public_html/wp-includes/user.php:2671) in /home/customer/www/miniaturenewbies.com/public_html/wp-content/plugins/all-in-one-wp-security-and-firewall/other-includes/wp-security-rename-login-feature.php on line 359
    There has been a critical error on this website.

    Everything looks fine on the front end, but I can’t get in on the back.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mininewbie

    (@mininewbie)

    5 years ago

    I disabled the plugin via file manager and I’m back in but I still don’t know what caused the problem in the first place.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    5 years ago

    Hi, did anything change in your site? For example: Did you update any of your plugins or theme? Did your host make any changes to your server?

    Thank you

    Thread Starter mininewbie

    (@mininewbie)

    5 years ago

    I did not update any plugins or themes and my host did not make any changes to the server.

    However, I am on auto-updates for WordPress through my host. I’m running 5.7.1. on WordPress and 4.4.7 of this plugin. Reading through the change log, it looks like that might be the issue, but I haven’t tested that yet.

    Thanks

    Plugin Contributor mbrsolution

    (@mbrsolution)

    5 years ago

    You should update our plugin to the latest version 4.4.8.

    Let me know if this fixes your issue.

    Thank you

    Thread Starter mininewbie

    (@mininewbie)

    5 years ago

    Ok. Updated the plugin and seems to have done the trick.

    Phew.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

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