Problem uninstalling Wordfence

Resolved lirelok
(@lirelok)

5 years ago

Hi, I have a problem with the “Wordfence” plugin.
I have uninstalled it and now it does not let me enter the wordpress backend and the recovery email does not reach me either.
The web page loads fine, but I cannot enter the control panel, I have uninstalled the plugin by following these steps:

– Install “Wordfence Assistant” plugin.
– Click on “Disable Wordfence Firewall” button to remove the firewall related files/entries in “.htaccess”/.user.ini file.
– Click on “Remove all Wordfence Data in the Database and elsewhere”.
– Connect to your website via SFTP/FTP to delete the plugin folder from (/wp-content/plugins/) directory.

Once the steps are done, now I can’t enter the wordpress backend, what can I do?

Viewing 2 replies - 1 through 2 (of 2 total)

Thread Starter lirelok
(@lirelok)

5 years ago

I have activated debugging and this tells me in the wordpress backend:

Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home/xxx/public_html/wp-content/plugins/js_composer/include/params/iconpicker/iconpicker.php on line 3729

There has been a critical error on this website. Please check your site administrator’s email inbox for instructions.

Learn more about WordPress diagnostics.

Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 32768 bytes) in /home/xxx/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/utilities/lock/class-wpml-lock.php on line 1
Plugin Support WFAdam
(@wfadam)

5 years ago
Hello @lirelok and thanks for reaching out to us!

To ensure you have completely removed Wordfence, follow these steps:
- Remove extended protection manually (https://www.wordfence.com/help/firewall/optimizing-the-firewall/#removing-the-optimization)
- Remove the wordfence plugin folder located in wp-content/plugins
- Remove the wflogs folder located in wp-content
- Remove wordfence-waf.php located in the root of you WordPress installation
- Remove all Wordfence related database tables from the database, using for example phpMyAdmin or Wordfence Assistant plugin.
- Check either .htaccess file or .user.ini depending on your server configuration and remove any code snippets wrapped by # Wordfence WAF and # END Wordfence WAF.
Let me know if this helps!

Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)

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