Hello, @davidsless.
The CleanTalk plugin is integrated with the Avada theme. I think the issue is about your specific configuration.
Please, create a private ticket:
https://cleantalk.org/my/support/open
To troubleshoot the issue we will need some of your personal data.
Hello,
i have the same fault: Any changes of global settings in Avada causes the fault “undefined”
Thank you for your feedback, @coogar01.
We have identified the root of the problem and now fixing it. It may take up to 48 hours.
Please, wait.
To install a fixed version you please do the following:
1 Go to WordPress Administrator Panel —> Plugins.
2 Find the plugin “Spam Protection by CleanTalk” —> Deactivate.
3 After the automatic page refreshing find the plugin again “Spam Protection by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
4 Download the plugin by the link (https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip)
5 Go to Plugins —> Add New —> Upload Plugin.
6 Choose the downloaded archive and press “Install Now”.
7 After the installation, activate the plugin, make sure that the access key matches the key from your CleanTalk Control Panel (https://cleantalk.org/my/).
8 (Optional) Test the protection by making a registration using the blacklisted e-mail stop_email@example.com.
Hello,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
