Bulk Regenerate Download Permissions granting permissions for unpaid orders

  • Resolved denisgomesfranco

    (@denisgomesfranco)


    4 years, 11 months ago

    Hello.
    I’m in charge of a large Woocommerce store that sells digital files only. We recently had an issue with download permissions being inconsistent so we thought about using the Bulk Regenerate Download Permissions for Orders option in Booster in order to fix everything.

    This store has 120k+ orders so it took nearly an hour for Booster to process it all. It ran without problems or timeouts but the store owner later noticed that now ‘pending’ and ‘on-hold’ orders also had the files attached to them.

    The storeowner nearly freaked out but fortunately I found out that even with the files attached to these orders, Woocommerce won’t let the buyer see them until the order is effectively paid.

    So my question is: is this expected behavior? Because Woocommerce itself won’t add any files until the order is really paid.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor David G

    (@gravid7)

    4 years, 11 months ago

    Hi @denisgomesfranco

    Thanks for reaching out to us.

    If possible can you please share a screenshot of the module or the issue? We will surely help you to resolve it.

    Thread Starter denisgomesfranco

    (@denisgomesfranco)

    4 years, 11 months ago

    Module is Bulk Regenerate Download Permissions. Can’t send a screenshot but the issue is simply that the module attached the downloadable files to orders that were still ‘pending’ or ‘on hold’.

    Later I found out that even when the files were attached to a pending order, the customers still couldn’t see it or download it, which is the expected behavior (as the order is unpaid).

    However, Bulk Regenerate IMHO wouldn’t need to process these orders, thus maybe the total processing time could be lower.

    Plugin Contributor David G

    (@gravid7)

    4 years, 11 months ago

    Hi @denisgomesfranco

    If possible can you let me know how many modules are active and causing this issue? Because I have checked not causing this kind of issue. But if you provide me steps, I will recreate it from my side and help you.

    Plugin Contributor David G

    (@gravid7)

    4 years, 11 months ago

    Hi @denisgomesfranco

    I haven’t heard back from you, so I believe the issue has been resolved.
    I’m marking this topic complete, please feel free to open a new thread for any further queries.

Viewing 4 replies - 1 through 4 (of 4 total)

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