Hi @lawrensh,
We have seen this error when there’s a conflict with another plugin or the theme.
What you can do is disable all other plugins and switch to a default theme.
We had a couple of reports with the Orbit Fox Companion plugin.
One thing to note is that technically that’s not an error, it’s a PHP warning. That indicates you’ve got a developer mode called WP_DEBUG active on the site, and it’s displaying the errors. You’ll want to disable the display of those errors, and instead, log them to a log file. The following should be added to your site’s wp-config.php file:
// Turn debugging on
define('WP_DEBUG', true);
// Tell WordPress to log everything to /wp-content/debug.log
define('WP_DEBUG_LOG', true);
// Turn off the display of error messages on your site
define('WP_DEBUG_DISPLAY', false);
// Hide general PHP errors
@ini_set('display_errors', 0);
Be sure that you replace any references that are already in that file with WP_DEBUG to avoid errors.
Once you get those errors not displaying, if you don’t have the Orbit Fox Companion plugin, the next step would be to try our Health Check tutorial. This can allow you to test your site with different plugins without hurting the front-end of your site at all. https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/
Check if you find a conflict with another plugin or the theme.
Hi @lawrensh,
We didn’t hear back from you, so we’ll close this ticket for now. If you have any further issues, feel free to open a new ticket and we’ll happily assist you.
Thanks for using GiveWP! Have a great day.
Thank you. I’m happy for you to close this ticket.
Hey @lawrensh,
You are most welcome. We’d love to get a public review about what you think of GiveWP both from a product standpoint as well as how it is to deal with our team. Here are some options:
WordPress: https://wordpress.org/support/view/plugin-reviews/give
Google: https://g.page/givewp/review?rc
Facebook: https://www.facebook.com/pg/wpgive/reviews/
The reviews help others to decide if it’s worth doing business with us!
Have a great day!