• Resolved eethuishetbildt

    (@eethuishetbildt)


    Hi, my coustumer’s say, they cant add any items to cart. When they do this, it stays at ”please wait”. You know the solution for this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP Scripts

    (@wpscripts)

    Hello,

    Can you please specify is it the first time you are using the plugin or you were already using it and the issue is happening recently.

    Regards.
    Team WP Scripts

    Thread Starter eethuishetbildt

    (@eethuishetbildt)

    Yes i was already using it, and this happening recently, but not happening to everyone, it’s sometimes happening to customer’s. And if they refresh the page, it won’t get away.

    Plugin Author WP Scripts

    (@wpscripts)

    Hello,

    Can you please contact us at support@wpscripts.in with reference to this ticket URL from where our development team can pickup.

    Thanks for your support.

    Regards,
    Team WP Scripts

    I am encountering the same. we can’t add to cart because it is stuck to Wait… it happened after upgrading to 1.3.7 & 1.3.8 — it was working fine in 1.3.6

    I tried to revert it to 1.3.6 and the error was gone (but the UI was messed up so I have to upgrade to 1.3.8 again) ..

    In my investigation, the root cause of the issue is that the admin-ajax.php is returning 403 Forbidden when you click Add. It happens when the page is cache. if I purge the cache, it will work for some time, and then it will happen again. Please fix it..

    Plugin Author WP Scripts

    (@wpscripts)

    Hello,

    The issue has been resolved with the new version 1.3.9. Please update the plugin and let us know your feedbacks.

    Thanks & Regards,
    Team WP Scripts

Viewing 5 replies - 1 through 5 (of 5 total)

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