WPForms

  • Resolved mooyamamura

    (@mooyamamura)


    5 years, 2 months ago

    I use the plugin WP Forms on my website.
    When I updated WPForms, “Be careful! WPForms detected a JavaScript issue on this page. This form may not work as expected because it requires JavaScript to work properly. For more information, please refer to the troubleshooting guide or contact support. ”
    However, the email notification seems to be working fine.
    Should I do something about this message?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Jade

    (@jadeam)

    5 years, 2 months ago

    Hello @mooyamamura,

    Thanks for writing in.

    Do you happen to be using a caching plugin that minifies the scripts on your site? If so, can you please exclude the page where the forms are from being cache or, in the caching plugin settings, please exclude this file: /wp-content/plugins/wpforms-lite/assets/js/wpforms.js.

    Please make sure to clear your site’s cache before testing again.

    I hope this helps and please let me know how it goes.

    Jade

    (@jadeam)

    5 years, 2 months ago

    Hi @mooyamamura,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

    Thread Starter mooyamamura

    (@mooyamamura)

    5 years, 2 months ago

    Hi, @jadeam.

    Thank you for your reply.
    Sorry for the late confirmation.
    The cache plugin was not used.
    If you need help, thank you.

    • This reply was modified 5 years, 2 months ago by mooyamamura.
    Jade

    (@jadeam)

    5 years, 1 month ago

    Hello @mooyamamura,

    If you would like us to check further, can you please provide the URL of the site in question so that we can check it?

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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