I have tehe same question.
otherwise great plug in, thnx!
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This reply was modified 5 years, 1 month ago by
frieps.
@codepeople – just wondering if you have any update on this one? As we found this in testing we cant go live now as we would have duplicates..
Hi,
Sorry for the late. We are already checking this case and we plan to publish a related plugin update in about 48 hours (on Monday).
Thank you for the feedback!
Thanks for the reply and update. Appreciate the great support.
thanks for the great support and update!!
Hi,
The update has been published. It includes the solution for the mentioned issue. Please update to the plugin version #1.2.93 or later.
Thank you for using the plugin!
@codepeople I apologize for breaking the bad new, but the issue is still there. I allowed “Max Number of appointments” = 2 and it seems it has no issues of allowing me to book the same slot twice again. Here is the response I received:
The following booking request has been received:
Appointments:
- 03/29/2021 10:00-12:00 (Reservation)
- 03/29/2021 10:00-12:00 (Reservation)
Email: zzzz@zzz.zzz
Name: OxxyFX
MAAC Number: zzzzz
Guest Name(s):
ADDITIONAL INFORMATION
*********************************
Hi @oxxyfx,
Please check the settings applied to the time-slots capacity in the following settings field:
https://apphourbooking.dwbooster.com/images/articles/multiple-booking/appointment-capacity.png
If the time-slot supports multiple capacity then it can be booked until filling its capacity.
Thank you.
@codepeople, I am using the free plugin version. I only have one line with capacity of 10. Also below I have set “Max number of appointments” to 2, so people can book 2 slots. The number seems to be correct, but if by mistake clicking the 10-12 slot twice, it will book the same slot twice. Previously it used to grey out, so you cannot book the same slot again like in the example below:
Appointments:
– 03/29/2021 10:00-12:00 (Reservation)
– 03/29/2021 10:00-12:00 (Reservation)
Here are the pictures of my example for the above:
https://hvrcf.org/wp/wp-content/uploads/participants-database/aapt1.JPG
https://hvrcf.org/wp/wp-content/uploads/participants-database/aapt2.JPG
https://hvrcf.org/wp/wp-content/uploads/participants-database/aapt3.JPG
as you can see in the last picture this allows the same 10-20 slot to be booked multiple times. Prior to the last 2 versions, you could not book the same slot twice.
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This reply was modified 5 years, 1 month ago by
oxxyfx.
I think my problem is solved: i’ll try tomorrow on a slower connection, but so far it works: thanks a 1.000.000!
@codepeople thanks – have tested this specific one of the submit button allowing multiple presses giving duplicate bookings/emails. The behavior seems that the button now ‘flashes’ and any clicking during that time does not seem to generate any additional bookings – so all good and thanks!
@oxxyfx you feedback may seen to be a different issue and could benefit from its own issue being logged maybe? (our config only has 1 capacity for each time on the one service)
@centenarypark yes indeed, I opened a separate issue for my problem, but @codepeople seem to have closed that under the same umbrella. @codepeople can you please reopen the other thread I have opened on a very similar – but not the same issue titled: “Double booking same time slot”
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This reply was modified 5 years, 1 month ago by oxxyfx.
