hosting or wordpress errors?

  • coogle

    (@coogle)


    16 years, 3 months ago

    hi, im new & just installed wordpress (i think!)

    i can get to the admin pages ok….but

    trying to install a theme i get:

    “Downloading install package from http://wordpress.org/extend/themes/download/floral.1.1.zip.
    Warning: file_exists(): open_basedir restriction in effect. File(/tmp//floral.tmp) is not within the allowed path(s): (/home/sites/vip6343400/httpd/:/home/sites/vip6343400/tmp/:/srv/www/htdocs/userscripts/) in /home/sites/vip6343400/httpd/htdocs/wp-includes/functions.php on line 2140 Warning: touch(): open_basedir restriction in effect. File(/tmp/floral.tmp) is not within the allowed path(s): (/home/sites/vip6343400/httpd/:/home/sites/vip6343400/tmp/:/srv/www/htdocs/userscripts/) in /home/sites/vip6343400/httpd/htdocs/wp-admin/includes/file.php on line 184

    Download failed. Could not create Temporary file”

    trying to upload a picture to a page i get:

    “Unable to create directory /home/sites/vip6343400/httpd/htdocs/wp-content/uploads/2010/03. Is its parent directory writable by the server?”

    …is this an installation problem, hosting problem? sorry if the answer is obvious – i’m confused

    i can edit the “text” of a page ok

Viewing 3 replies - 1 through 3 (of 3 total)
  • esmi

    (@esmi)

    16 years, 3 months ago

    Warning: file_exists(): open_basedir restriction in effect

    This is a server configuration issue. Contact your hosting provider.

    Is its parent directory writable by the server?

    Change the permissions on the wp-content directory to 766. If you still have problems, try 767 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.
    http://codex.wordpress.org/Changing_File_Permissions

    Thread Starter coogle

    (@coogle)

    16 years, 3 months ago

    thanks, i’ll give that a try 🙂

    Thread Starter coogle

    (@coogle)

    16 years, 3 months ago

    the change to 767 fixed the image upload, cheers.

    my hosting company have been slow to respond, but i got around the theme error downloading the theme to my laptop, then FTPing accross to the /themes folder 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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