Waiting list form and message

  • Resolved runhap

    (@runhap)


    5 years, 1 month ago

    Hi

    Can anyone help, I’ve been stuck on this for a while. I am wanting a waiting list and just can’t seem to get the system to show the ‘waiting list’ form.

    If the event is full, but I want a message saying ‘this event is full please put yourself on the waiting list’ I can’t seem to just show this message and the form.

    I’ve tried conditional statements but am just guessing and nothing seems to work

    It shows the normal form and when a user puts themselves on the waiting list it gives the normal ‘you are booked onto this event’ message but in the backend it does put them into ‘pending’ i.e on the waiting list.

    I can’t work out what I am missing. For test purposes, I have put

    4 seats available
    1 normal seat (booked myself under one login)
    3 on the waiting list -so I can see when the event is full i.e when 1 has been taken.

    I have checked that the settings in the ‘event’ are the same as the default settings but still no luck.

    Any ideas what I am not doing correctly?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Franky

    (@liedekef)

    5 years, 1 month ago

    Which conditional tag + value did you test (and where did you enter this)?

    Thread Starter runhap

    (@runhap)

    5 years, 1 month ago

    I tried the following:

    [eme_if tag=’#_WAITINGLISTSEATS’] waiting list test – for waitinglistseats #_WAITINGLISTSEATS [/eme_if]<br /><br />

    [eme_if tag=’#_WAITING_LIST_ACTIVATED’ value=’1′]<p>There is a waiting list please add yourself via the form below</p>
    <h3>Waiting List IF exists</h3>
    blaa blaa blaa
    [/eme_if]

    Thread Starter runhap

    (@runhap)

    5 years, 1 month ago

    This is entered in the Default single event format box under Settings > Events

    Thread Starter runhap

    (@runhap)

    5 years, 1 month ago

    Just realised should I be using #_AVAILABLESEATS instead?

    Thread Starter runhap

    (@runhap)

    5 years, 1 month ago

    I had ‘Only take attendance (0 or 1 seat) for this event’ ticked which then gave a checkbox rather than a drop down with a number as I only want to take 1 seat per person for an event and this then didn’t display the following:

    “Your booking will be put on the waiting list”

    (this is now displayed under the amount of ‘seats’ in the form)

    However when user clicks on ‘send your booking’ the form still gives the message in green as defined in the ‘Booking recorded message’ box

    “You are now booked for the event. Check your email for a confirmation” (this is what I have altered in settings > RSVP) I assume it should show:

    Booking on waiting list text “Your booking will be put on the waiting list.”

    Am sttill missing something, maybe a setting somewhere not sure….

    Plugin Author Franky

    (@liedekef)

    5 years, 1 month ago

    The setting “Booking on waiting list text” is used in the booking form, like it says in the explanation of that option: “The text shown on the booking form if this booking will be put on the waiting list.”
    You should change the setting “Booking recorded message” , where you should use the conditional check for #_ON_WAITINGLIST , for example:

    [eme_if tag='#_ON_WAITINGLIST']Your booking is recorded but on the mailing list[/eme_if]
[eme_if tag='#_ON_WAITINGLIST' is_empty='1']Your booking is recorded and NOT on the mailing list[/eme_if]
    Thread Starter runhap

    (@runhap)

    5 years, 1 month ago

    That’s wonderful thank you, I didn’t realise you could put the conditional statements into those boxes – worked a treat – thanks very much for your help.

    Plugin Author Franky

    (@liedekef)

    5 years, 1 month ago

    Glad to hear. And if you don’t want to show the selection of seats to book (without using the “attendance” option, just set the minimum and maximum amount of seats to book in one go to the same value. That way you’ll still get the message that it might go on the waiting list (if appropriate) but the seats dropdown will be hidden.

Viewing 8 replies - 1 through 8 (of 8 total)

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