It does not work well!

  • Resolved esseacca

    (@esseacca)


    5 years ago

    Hi, the plugin is malfunctioning.
    Not all posts have been published for a few days.

    There is no logic, many posts are not sent on the Telegram channel.

    We have tried several times to uninstall and reinstall, but the problem persists. The plugin is updated to the latest release.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Manzoor Wani

    (@manzoorwanijk)

    5 years ago

    Hi,
    It may be because of this.

    Lets get to the bottom of the issue. Can you please enable both the logs in Advanced Settings and try again? Then share the logs with our support on Telegram – @WPTelegramSupport.

    Thread Starter esseacca

    (@esseacca)

    5 years ago

    Hi,
    I have enabled the logs, but where do I find the files?

    If I click on “View the log” I am redirected to a page that does not exist.

    Manzoor Wani

    (@manzoorwanijk)

    5 years ago

    After enabling both the logs, try to send the post again. Then you may check your /wp-content directory for log files.

    Thread Starter esseacca

    (@esseacca)

    5 years ago

    Perfect, I found the logs.

    Should I paste the content into this forum?

    Manzoor Wani

    (@manzoorwanijk)

    5 years ago

    Logs may contain sensitive information. So it’s better to share the logs with our support on Telegram – @WPTelegramSupport

    Thread Starter esseacca

    (@esseacca)

    5 years ago

    ok

    Thread Starter esseacca

    (@esseacca)

    5 years ago

    Thanks so much! Now works!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘It does not work well!’ is closed to new replies.

  • 7 replies
  • 2 participants
  • Last reply from: esseacca
  • Last activity: 5 years ago
  • Status: resolved