Hi, @yossik25!
I took a look at your site’s checkout page and didn’t notice any obvious errors from the browser inspector. However, do you recall having made any recent changes/updates to your site before this happened?
The first thing you’d want to check here is the order notes on the right when editing the failed order. Are you seeing any clues from there?
Second, if you have logging enabled under WooCommerce > Settings > Payments > Stripe, you can also check for Stripe logs from when the order failed in WooCommerce > Status > Logs.
Third, also under WooCommerce > Status > Logs, are there any fatal error logs from the date of the failed order?
Alternatively, please feel free to open a support ticket with us at WooCommerce.com so private information about your site can be safely shared. When doing so, you can already include any information you’ve gathered from my above suggestions. You can open a ticket from here: https://woocommerce.com/my-account/create-a-ticket/
Hi again, @yossik25!
We haven’t heard back from you in a while, so I’m going to mark this as resolved. However, if you do have any further questions, feel free to start a new thread.
