Version 5.0 has crashed woo commerce store

  • Resolved surgelabs

    (@surgelabs)


    5 years, 1 month ago

    My woo commerce stored crashed. I got an email form WordPress stating that “WordPress caught an error with one of your plugins, Woocommerce Stripe Gateway”.

    I disabled the plugin at the server and site was restored. I then tried rolling back to WordPress Version 5.6 but site still crashes when woo gateway for stripe is activated.
    Any help appreciated

    > When seeking help with this issue, you may be asked for some of the following information:
> WordPress version 5.7 **Tested 5.6 also
> Current theme: Moca Westport (version 1.0.0)
> Current plugin: WooCommerce Stripe Gateway (version 5.0.0)
> PHP version 7.4.16
> 
> 
> 
> Error Details
> =============
> An error of type E_ERROR was caused in line 53 of the file /home/customer/www/store.mocawestport.org/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php. Error message: Uncaught Error: Class 'WC_Stripe_Webhook_State' not found in /home/customer/www/store.mocawestport.org/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php:53
> Stack trace:
> #0 /home/customer/www/store.mocawestport.org/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php(892): WC_Stripe_Webhook_Handler->__construct()
> #1 /home/customer/www/store.mocawestport.org/public_html/wp-content/plugins/terminal-for-stripe-and-woocommerce-pro-3/terminal-for-stripe-and-woocommerce-pro.php(239): require_once('/home/customer/...')
> #2 /home/customer/www/store.mocawestport.org/public_html/wp-content/plugins/terminal-for-stripe-and-woocommerce-pro-3/terminal-for-stripe-and-woocommerce-pro.php(218): Tfsw_Stripe_Terminal_Pro->init()
#3 /home/customer/www/store.mocawestport.org/public_html/wp-content/plugins/terminal-for-stripe-and-woocommerce-pro-3/terminal-for-stripe-and-woocommerce-pro.php(191): Tfsw_Stripe_Terminal_Pro->__constru Sent from my iPhone

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support tijosh

    (@tijosh)

    5 years, 1 month ago

    Howdy @surgelabs,

    There’s another plugin on the site conflicting with the WooCommerce Stripe Payment Gateway extension: terminal-for-stripe-and-woocommerce-pro-3

    Specifically, that plugin is calling a PHP class in the Stripe extension in an improper way.

    We recommend reaching out to the author of that plugin directly to resolve the error. An update may be needed in their plugin to make it compatible with the most recent version of the Stripe extension.

    Thread Starter surgelabs

    (@surgelabs)

    5 years, 1 month ago

    You were correct. I disabled Stripe Terminal and reactivated the Stripe Gateway and it works fine. Thanks for the quick response.

    mother.of.code

    (@imazed)

    The Mother of Code

    5 years, 1 month ago

    Hi again!

    Thanks for letting us know. I’ll go ahead and mark this topic as resolved, but feel free to open a new one if you need anything else!

Viewing 3 replies - 1 through 3 (of 3 total)

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