WordPress not picking up updated PHP version

  • ashleighcole

    (@ashleighcole)


    5 years, 1 month ago

    I am trying to update to version 5.7, but am getting a warning that I cannot do so due to my PHP version being 5.5.38. I have updated the PHP version through my hosting company to 7.3, but I have not been able to get WordPress to recognize it. I have checked the htaccess file and the php.ini file already and I don’t appear to have more than one htaccess that could be confusing it. What file(s) does WordPress use to check the PHP version? What do I need to do that I haven’t already done to get it to recognize the php version update on the server?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    5 years, 1 month ago

    You can verify the PHP version by creating a file with name phpinfo.php under your website with following code:

    <?
phpinfo();
?>

    Then access that page in browser to verify your PHP version.

    If you find it is 5.5.38, I recommend contacting your hosting provider and asking them what’s going on.

    Thread Starter ashleighcole

    (@ashleighcole)

    5 years, 1 month ago

    Hi there,

    I tried that and I just get a wordpress 404 error page, I couldn’t ever get it to show me the PHP info no matter where I put the file.

    Moderator t-p

    (@t-p)

    5 years, 1 month ago

    AS I recommended in previous reply, also contact your hosting provider and asking them what’s going on.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WordPress not picking up updated PHP version’ is closed to new replies.