Woocommerce not showing some orders in orders list

  • Resolved adeel786

    (@adeel786)


    5 years, 1 month ago

    Sometimes when a customer completes orders we both not get an order confirmation and orders that did not show on Woocommerce>Orders list, they’re also not in spam, junk, draft, or other tabs.

    • This topic was modified 5 years, 1 month ago by adeel786.
    • This topic was modified 5 years, 1 month ago by adeel786.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    5 years, 1 month ago

    Hi @adeel786!

    Please head over to the orders page, click the “Screen options” button and see if the following box is checked:

    https://snipboard.io/rNuJYw.jpg

    That should be enabled for the orders to show up.

    If that is checked and the orders are still not showing, the next step would be to do a full conflict test as it might be your theme or another plugin causing interference.

    Here is how you can test for conflicts:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Cheers!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    5 years, 1 month ago

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Woocommerce not showing some orders in orders list’ is closed to new replies.