Footer always losts image

  • Resolved ahorgasz

    (@ahorgasz)


    5 years, 2 months ago

    Hey,

    I use Blocksy theme by creative themes.

    Now I have a problem which is:
    I put a logo to a widget area in the global footer, but a few hours later it always dissapears.

    Can anyone help me with this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • anonymized-15227681

    (@anonymized-15227681)

    5 years, 2 months ago

    Hi ahorgasz,

    Thanks for reaching out!

    Hmm… this is really weird as this shouldn’t happen. What 3rd party plugins are you running? Some might interfere with the ability to properly customise and save the changes to the database.

    Thanks,
    Eduard

    Thread Starter ahorgasz

    (@ahorgasz)

    5 years, 2 months ago

    Hi Eduard

    Plugins what are used:
    Advanced custom fields
    Beaver builder lite
    Blocksy companion
    Classic editor
    Conditional menu
    Custom font uploader
    Cpt ui
    Easy image gallery
    Everest coming soon
    Ivory search
    Max upload file size
    Page scroll to id
    Pods custom content types and fields
    Resize image after upload
    Sticky custom post types
    Svg support
    Ultimate addons for beaver builder
    Wp custom field search (this was activated yeaterday, and i had taht problem before it)

    Thanks

    Theme Author Creative Themes

    (@creativethemeshq)

    5 years, 2 months ago

    Hey @ahorgasz,
    How are you adding the image in the footer?
    With the help of the text widget and add media button?

    Thread Starter ahorgasz

    (@ahorgasz)

    5 years, 2 months ago

    Hi @creativethemeshq

    I added that image with help of 2nd widget area and add image.

    Theme Author Creative Themes

    (@creativethemeshq)

    5 years, 1 month ago

    Hello @ahorgasz,
    I just double tested this on my end and everything works fine, the image is displayed properly.

    Could you please ad an image again and deactivate all your plugins one by one, maybe this way we will find out what plugins is conflicting here.

    Let us know if you find out what’s causing this.

    Cheers.

Viewing 5 replies - 1 through 5 (of 5 total)

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