Not sending message, only pending…

Resolved null
(@patrikswe)

5 years, 5 months ago

Thanks for great plugin.

As I have read, also others have a lot of errors on the same topic. Contact form 7 does not send for everyone trying, seems to be a bit random between devices and browsers. Works on Firefox. It works for some, but for most it does not work. Has worked perfect for many years, but now its a total mess =/. Seems to be some kind of 403 error and 400 when checking the logs…?

“Unchecked runtime.lastError: The message post closed before response was received.”

etc.

Would be great with a solution to this, since it is causing my business some damage =/.

Thanks for reading, and hopefully there is a fix soon.

The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)

pca2014
(@pca2014)

5 years, 5 months ago
The problem is manifested by a CF7 conflict with caching. I also had thought the form was working in one browser but not another, but that turned out to be false. If you are logged in as Admin in WP then you’re bypassing the cache and the form will work.

The conflict caused by CF7 v5.4 is two fold.

One, if your caching plugin is derring JavaScript then it breaks CF7. If you have WP-Rocket they have issued a fix for the conflict. The WP-Rocket fix can be replicated in other caching plugins by excluding the deferral of this JavaScript script.

/wp-includes/js/dist/(.*).js

But even with this fix in WP-Rocket or another caching program, CF7 forms will fail after 24 hours due to the author’s use of nonces (security tokens). The only way to workaround the problem is to refresh your cache every 24-hours.

I don’t consider this a solution, just a workaround due to the performance implications. Both fixes will degrade performance and hurt SEO.
- This reply was modified 5 years, 5 months ago by pca2014.
pca2014
(@pca2014)

5 years, 5 months ago

@patrikswe

Sorry, note this is a result of the CF7 5.4 update.

Tobo
(@infonetzlichtcom)

5 years, 5 months ago

Can you tell which nonce is used?

pca2014
(@pca2014)

5 years, 5 months ago

@infonetzlichtcom

I believe the nonce is generated for each form page and expires after 24-hours. When you load the page look at the URL and you’ll see a nonce string after the page URL.

WordPress Nonces

Thread Starter null
(@patrikswe)

5 years, 5 months ago

Thanks everyone for the replies. Very annoying indeed. So I will clear cache regularly then until a permanent solution. Hope it gets updated soon :).

Tobo
(@infonetzlichtcom)

5 years, 5 months ago

I had to roll back for now.

pca2014
(@pca2014)

5 years, 5 months ago

It’s best to rollback unless you want to take the SEO performance hit with Google. That’s what we did. If the developer does not resolve the issue, then our business will look elsewhere.

Thread Starter null
(@patrikswe)

5 years, 5 months ago

Sorry for the newbie question here, but how do I roll back a version? 🙂

Tobo
(@infonetzlichtcom)

5 years, 5 months ago

1. https://wordpress.org/plugins/contact-form-7/advanced/

2. Scroll down to the “Please select a specific version to download.”

3. Chose 5.3.2 from DropDown. Download.

4. Go to your WP site. Plugin upload. Overwrite. Complete.

Thread Starter null
(@patrikswe)

5 years, 5 months ago

Great! Thanks for the help!

pca2014
(@pca2014)

5 years, 5 months ago

@patrikswe

The best option is to roll back. I’m glad someone was able to help that with you. We’re all having to do the same thing.

asmodeon
(@asmodeon)

5 years, 5 months ago

I also had to rollback on EVERY website of my clients, because the wheel kept spinning forever. But this can’t be the solution for two weeks already?

o.boote
(@oboote)

5 years, 2 months ago

Following

We also have this issue

helloit
(@helloit)

5 years ago

I still have. Any solutions?