Problem with DHL integration

  • Resolved jaumeinsa

    (@jaumeinsa)


    5 years, 2 months ago

    Hi everybody,
    We are launching an e-commerce website soon and we integrated Woocommerce with a DHL shipping module. Unfortunately, this module outputs the shipping cost in our local currency (we operate from Vietnam, so VND), not in USD. The IT team in DHL says they can’t do anything about it and our developers just told us:

    “Converting the currency is doable but it comes with some things we need to think about. The tasks we need to do are:

    add field in the admin page for the plugin where you can enter the conversion rate. As this changes regularly, this needs to be made in a way you can easily update it.

    Hard code changes in DHL plugin or add it as a layer on top to over rule their output. Either way we need to use “web-hooks” to connect our code to theirs. We need to target their output and change it into ours.

    CSS styling update

    It comes with the challenge that when DHL updates their plugin our code might not work correctly anymore.
    For example: they re-name a word in the code, a word that we use to write a so-called “hook” to connect our code to the plugin. It would result in our connection with the plugin will be lost. This is something out of our control.The ideal solution here is for DHL to update their plugin so you can select which currency you want to use / convert it to.Another solution besides the overruling the output/changing their code is not available at this moment.”

    Is there any other solution we could try to convert that shipping cost output from VND to USD?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Rashed Ripon (a11n)

    (@rur165)

    5 years, 2 months ago

    Hello @jaumeinsa ,

    I understand the concern.

    Making changes to a third-party plugin is actually possible only by the plugin developers. So, the plugin developers of your DHL integration can only suggest the correct way to do this.

    Proper development is required to convert the prices from DHL to your desired currency. I could not locate a specific solution for this specific case.

    Your DHL plugin developers might want to use a real-time currency exchange API to convert their prices automatically to VND.

    I could not locate a specific solution for this case. You can either contact a Woo expert or if you need a paid solution, you can consider taking help from one of our partner’s website.

    Thank you 🙂

    Rashed Ripon (a11n)

    (@rur165)

    5 years, 2 months ago

    Hi there,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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