Bel
(@belimperial)
Hello @aferreiraz
Thank you for reaching out!
I’m sorry to hear you’re having this trouble on your site. I viewed the page where the issue is occurring, but the popup #4509 – workshops-test works properly on my end.
Please see: https://www.loom.com/share/ecd2d4b084704004bce8951a745ba572
Could you please try to add this CSS under your Appearance – Additional CSS. But before testing the page, kindly clear your browser’s cache, cookies and history. Then test the page using an incognito window.
.pum-overlay.pum-active,
.pum-overlay.pum-active .popmake.active {
opacity: 1 !important;
display: block !important
}
Hope that helps. If your issue is resolved please take a moment to rate and review the plugin.
If you still need help please message us directly at https://wppopupmaker.com/support/
Hi Bel, thank you for your fast reply!!! Somehow when I test it again I keep have same problem. Anyway after insert additional CSS it works. I was able to use the plug in, and made all I need, but In about 1 hour I update contact form7 and now I cant’t trigger some actions after submit forms:
I have 2 different scenarios on the website. here: https://motivacaocomproposito.pt/7-degraus-e-1-decisao/ where I click on MARCAR PRIMEIRA SESSÃO got pop up, insert all data and after submit I had another pop up setup with (triggers > form submission) and (Targeting > Selected pages + 7 degarus e 1 decisão). I saw this working in the morning but now isn’t.
I also am unable to close on form submission (got the check box checked both sides contact form 7 and popup settings… no luck… check it here https://motivacaocomproposito.pt/pedro-paiva-workshops/ it just won’t close pop up.
Did anyone report this after last update on contact form? thats the only change from the morning till now!
Hope you answer so fast as last message, and better with a solution!
Thank you in advance!
AF
Bel
(@belimperial)
Hi @aferreiraz
I’ve seen the issue and it seems this is the same issue as I reported for Contact Form 7. Our developer had patched it now for the v1.16 and we will be released soon. A beta test version is also available.
You may download the beta version here
Please note to test only on staging or dev sites.
Hope that helps.
Hi @belimperial,
just test the beta version, but problem still persist:
1- Don’t close on form submission
2 -don’t close and open other pop up on form submission…
Any clue?
Thank you!
Aferreiraz
Bel
(@belimperial)
Hi @aferreiraz
I rechecked your site, and it seems the popup closes and open. It also closes after form submission.
Please see: https://www.loom.com/share/f510cbaf167a484d8d86b76d65afbae6
Could you please clear your browser’s cache, history and cookies. Then test the page using an incognito window.
Let us know how it goes or if this fixes the issue.
Hi Bel,
Thank you for your answer.
Its working because I follow other reports, and I revert the CF7. I did tryed with beta version, also in other computer, but without any success… If there are any changes to bet version, let me know to try again.
Thank you,
AF
Bel
(@belimperial)
Hi @aferreiraz
Good news! We have released a new update for Popup Maker. Kindly update your Popup Maker to v1.16.1.
Let us know if this helps fix the issue. If this has fixed the issue, please could you take a moment to rate and review the plugin.
If you still need help please message us directly at https://wppopupmaker.com/support/
