Cannot view orders page from my dashboard

  • Resolved sometimeska

    (@sometimeska)


    5 years, 4 months ago

    This page is blank. I can see all my other admin pages, but nothing on my orders page!!! I need to refund customers, check on orders etc … nothing now for 2 days … HELP…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Stef

    (@serafinnyc)

    5 years, 4 months ago

    Turn debug on, disable all your plugins except for Woo. If you’re able to see, then start turning each plugin back on, one by one while refreshing the orders page and see which one triggers it.

    If nothing gets triggered then switch over to a default theme and try.

    Let us know what you encounter.

    Thread Starter sometimeska

    (@sometimeska)

    5 years, 4 months ago

    Hi Stef,
    thank you, I turned off the most recent plugin and it seems to have been that one. Although it worked fine for the last 2 weeks, it seems now there is an issue. The plugin was query monitor.
    Big relief to get my orders window back thank you!

    Stef

    (@serafinnyc)

    5 years, 4 months ago

    Glad you’re back up and running.

    Are you running WC 5.0? The plugin that you’re using may have not been ready to update to the latest version. If so, reach out to the author and see when they’ll be releasing a update. They may not even be aware that there’s an issue so let them know that as well.

Viewing 3 replies - 1 through 3 (of 3 total)

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