EA Post Timeline widget translation issue

Resolved geekayhu
(@geekayhu)

5 years, 3 months ago

Hi there,

We encountered an issue with EA Post Timeline widget when updated to v.4.5.0.
As you can see in the screencast video when we switched the site language to EN, the post title has been doubled (it appears above the post featured image as well), so it shows 2x (same) translation, however on the staging site with a previous version (v.4.4.1), it works perfectly.

screencast video:
https://drive.google.com/file/d/1N9BptSu2AWrI-K0nJKvI_bepTVUf3iZC/view?usp=sharing

I don’t know, though, if it’s EA or Translatepress problem, however, TranslatePress “just” loads the strings to be translated, so it seems – for me – that EA generates 2 Title “strings”. Don’t know, not an expert.

Any suggestion?
Thank you in advance
Kind regards
Gabe

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support Abid Hasan
(@abidhasan112)

5 years, 3 months ago

Hi @geekayhu ,

It seems strange!
We’re using the latest version of Essential Addons for Elementor on our website and it seems fine on the demo page. Have a look: https://essential-addons.com/elementor/content-timeline/

Can you please create a support ticket with temporary admin access from here: https://wpdeveloper.net/support/new-ticket/

Our Support Team will deeply check this issue on your website and assist you with this don’t worry.

Thread Starter geekayhu
(@geekayhu)

5 years, 2 months ago

Hi there,

well, 1st of all, thanks for your quick response. However, I did not mention Content Timeline (PRO feature), but Post Timeline, so I don’t know I could open a ticket with a free version issue.

Could you take another look at it (https://www.navita.hu/en/), or I should/could still open a ticket?

Thanks
Kind regards
Gabe

Plugin Support Abid Hasan
(@abidhasan112)

5 years, 2 months ago

Hi @geekayhu ,

Sorry for my previous response. I just noticed that I sent you the wrong URL. Here is the Post Timeline demo page which is working perfectly on our end: https://essential-addons.com/elementor/post-timeline/

So I would recommend you create a support ticket.

Thread Starter geekayhu
(@geekayhu)

5 years, 2 months ago

Hi Abid,

thanks for your suggestion. I just opened a ticket.

Have a great day
Kind regards
Gabe

Plugin Support Abid Hasan
(@abidhasan112)

5 years, 2 months ago

Hi @geekayhu ,

One of our support agent resolved your issue on your website. Also, this fix will be available in the next release aswell so that other users will not face this issue in the future.

I’m marking this topic “Resolved”
Thank you!

Thread Starter geekayhu
(@geekayhu)

5 years, 2 months ago

Hi Abid,

thank you guys so much for quickly solving this problem!

Kind regards
Gabe

Viewing 6 replies - 1 through 6 (of 6 total)

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