Bel
(@belimperial)
Hi @priljayme
Thank you for reaching out!
I viewed the screenshot and it seems you have used the trigger Click Open and added a CSS selector for the popup ID 47052. I’m not sure what you have used for the CSS selector, but for the popup to trigger a click open, a CSS selector popupmake-47052 must be manually added on the element. The pump trigger is automatically added when the click open is used and the trigger is pointed to the extra selector.
By default, that is how it functions for the click open trigger with an extra selector. Removing those CSS selectors will prevent the popup to display when users click the article element.
Hope that helps.
Let us know if you have any questions. If your issue is resolved please take a moment to rate and review the plugin.
If you still need help please message us directly at https://wppopupmaker.com/support/
Hi Bel, Thank you for the reply.
Unfortunately, I didn’t put anything on the “Triggers” settings, plus there is no way to add classes on the <article> element, that’s why I am also wondering why the article element is automatically adding a “pum-trigger” and “popmake-” classes.
The only settings I changed was the “Targeting”, other settings are either blank or default. Anyway, I tested it also on other pages, and the popups are working fine.
The only difference is that the affected page has a “FAQ” plugin script activated which I think is conflicting with your plugin. I think it also has an addclass query somewhere in their script which messes up the whole page.
For now, it is working fine as long as we don’t include the other plugin script on our end. This plugin is really nice so thank you very much. 🙂