Hello,
If you have the order number of the missing order, can you load the following URL? (you need to replace 12345 with the actual order number:
https://leannestudio.com/wp-admin/post.php?post=12345&action=edit
This kind of problem is usually caused by a conflict with your theme or with another plugin. To determine what’s causing the issue, please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.
That page doesn’t load when I replace 12345 with the order number – it just goes to a list of my posts
Hi @leanne55
Is there more than one order that’s missing in dashboard? What payment gateway is used for the missing order?
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.