To add to this, this is not isolated to the product. This happen for all variable products. Simple product seem to work well.
Thanks
Hi there!
We had to problem with this except when we Sync to Square. After Square sync, all Variation values revert to “Any Attribute”
This is not something we could replicate on our test sites. To further investigate what’s happening on yours, can you please get back to us with:
1. System Status Report:
You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. A screenshot of Square settings (WooCommerce > Settings > Square > Settings)
If you don’t already have a screenshot service installed, you can try https://snipboard.io or http://skitch.com/.
You can share the direct link to the image as a response to this topic.
3. Square Logs:
There’s a built-in logging system enabled in the Square extension that could help you determine the cause of this behavior. If you haven’t enabled this already, you can enable this in (WooCommerce > Settings > Square > Settngs) :
Once enabled, this logs the transactions and errors in **WooCommerce > Status > Logs >** Search for Square logs in the drop-down at the top-right section and click on view button. Please copy the logs you’re seeing and paste them as a response to this topic.
This will help us track where the problem lies. Note that we will only be able to view logs for actions performed after logging has been enabled. So we wouldn’t be able to track behavior via log if that occurred before enabling logs for the same.
[Please redact any private details, including address, name, email address, transaction details, API Keys, Passwords, etc]
Howdy!
We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.
Cheers!
