Sending test message only works in Post SMTP

Viewing 6 replies - 1 through 6 (of 6 total)
  • yehudah

    (@yehudah)

    5 years, 5 months ago

    Looks like something is blocking the request when you are not in the admin.

    Trigger an email from the admin to verify that, for example:
    Try to create an order with your email, and then trigger “Email invoice / order details to customer” or “Resend new order notification”.

    Thread Starter davevl

    (@davevl)

    5 years, 5 months ago

    Thank you for your help. I verified that something is blocking the request even in the admin panel. I also can’t seem to find any error logs about it on my server.

    I use PHP 7.4 and WordPress 5.6.

    • This reply was modified 5 years, 5 months ago by davevl.
    Tim

    (@tneville)

    5 years, 4 months ago

    Hi @davevl,

    Have you checked with your hosting provider about the logs? They may be able to point you in the right direction to find the logs.

    Kind Regards,
    Tim

    Thread Starter davevl

    (@davevl)

    5 years, 4 months ago

    Hello @tneville,

    The logs don’t show anything. Except the request timeout.

    Greetings,
    Dave

    Tim

    (@tneville)

    5 years, 4 months ago

    Hi Dave,

    Sorry, I am referring to the Post SMTP diagnostics log. Post SMTP > Post SMTP > Diagnostic Test.

    Kind Regards,
    Tim

    Tim

    (@tneville)

    5 years, 4 months ago

    Hi @davevl,

    We haven’t heard from you in a while, so I’ll mark this thread as resolved. If you have any further questions please feel free to open a new thread, and link to this one.

    Kind Regards,
    Tim

Viewing 6 replies - 1 through 6 (of 6 total)

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