Pop-up not showing in Safari on mobile and desktop

  • Resolved Slavek

    (@jackoneill)


    5 years, 2 months ago

    Hi, on the mentioned site, when you click any of the buttons (not the one in the menu), a pop-up should appear. It works fine for me in Chrome and Opera both on desktop and mobile. But I have info the pop-up doesn’t show up in Safari on desktop and mobile.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Lap

    (@lapzor)

    5 years, 2 months ago

    I currently don’t have a mac to test on, and there is no more Safari for Windows so this is hard for me to test… Do you have any sort of ad blocker on your Safari?

    If you make a test popup with just some plain text instead of a form, is that shown normally?

    If you put the form on a test page (not in a popup) does the form show in your Safari?

    Thanks for letting me know.

    letieou

    (@letieou)

    4 years, 11 months ago

    Hi Slavek, Lap,

    I have the same issue as Slavek…
    On safari on mobile and desktop, the pop-ups don’t show, neither when I click on the button, nor when I reach the # where it should pop-up.

    I saw Slavek solved his problem so I hope maybe one of you both can help ?
    Thanks a lot 🙂

    Here is the page where you can see it (not) work :

    https://www.lesvoyagesdemat.com/livre-voyage-france

    • This reply was modified 4 years, 11 months ago by letieou. Reason: the link didn't show
    Plugin Contributor Lap

    (@lapzor)

    4 years, 11 months ago

    Did you already update your Boxzilla plugin to the latest version?

Viewing 3 replies - 1 through 3 (of 3 total)

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