• Resolved josephesposo

    (@josephesposo)


    I’m setting up my wordpress website from local to web via GoDaddy’s Prosite and I encounter with this prompt:

    {“message”:”Authentication required.”,”loginPath”:[“mwp_api_login_check”]}

    I’m entering the correct username/password of the admin account that I’m using but I can’t push through with the process. Another option is by entering the connection key but I can’t seem to find where to get it.

    What am I missing?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ddragovic

    (@ddragovic)

    Hello @josephesposo,

    Thanks for reaching out to us.

    The connection key is located in the Worker plugin description, log in to the website backend (wp-admin) and go to the installed plugin list, find the Worker plugin, and there you will find the Connection management option. Upon clicking on it the connection key will appear in a pop-up window.

    However, in order to get the bigger picture and to be able to assist you appropriately could you please open up a ticket by sending an email to helpdesk@managewp.com with all the needed details?

    Kind regards.

    Thread Starter josephesposo

    (@josephesposo)

    Hi @ddragovic

    Thanks for the reply. I can’t seem to find the Worker plugin within the plugin list. Already installed it fr sure. Dunno, why it’s, not showing on the list.

    Thanks.

    Plugin Support ddragovic

    (@ddragovic)

    There is a command that can reveal the Worker plugin if you are having trouble finding it, you can type the following code when located in the wp-admin plugins list after plugins.php:
    ?showWorker=1

    Let me know if you succeeded.

    Thread Starter josephesposo

    (@josephesposo)

    Great, it works! Thanks. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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