Setup Failed

  • Resolved eg1217

    (@eg1217)


    5 years, 4 months ago

    Hi,
    When attempting the initial WooCommerce setup on /wp-admin/admin.php?page=wc-admin/, upon pressing Continue on the first page I get: “There was a problem updating your preferences”

    I’m running Nginx and already added:
    location ~ ^/wp-json/ {
    rewrite ^/wp-json/(.*?)$ /?rest_route=/$1 last;
    }

    to my config. Interestingly enough from /wp-admin/admin.php?page=wc-settings I’m able to save changes without any issues. Any ideas what’s going on? Thanks in advance.

    • This topic was modified 5 years, 4 months ago by eg1217.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter eg1217

    (@eg1217)

    5 years, 4 months ago

    Still struggling with this one, would greatly appreciate some help.

    laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    5 years, 3 months ago

    Hi @eg1217 –

    Thanks for reaching out, and I’m sorry to hear of the troubles!

    To make sure I’m on the same page, you’re seeing this error on the first step of the Setup Wizard, is that right?: https://docs.woocommerce.com/document/woocommerce-setup-wizard/

    Do you see any errors in the developer console when trying to continue on that page?

    Also, would you mind copying and pasting your System Status Report into this thread so that we can check for any red flags there? You can find this by going to WooCommerce > Status > System Status > Get System Report in your WP-Admin dashboard.

    Thanks and looking forward to your reply.

    laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    5 years, 3 months ago

    Hi @eg1217 –

    Since we haven’t heard back from you, and this thread has been inactive for a bit, I’m going to mark it as Resolved now for the overall health of the forums. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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