payment test failed

  • Resolved cpalop

    (@cpalop)


    5 years, 5 months ago

    Hi!

    Ive setup correctly all the api keys but when testing i get an error that payment cannot be processed. Logged into my stripe account and got this error from API

    POST /v1/customers/cus_IZmn876CsvJrtG/sources
Estado
400 ERR
ID
req_fIgxeuspo7HzBW
Hora
15/12/20 18:13:07
Dirección IP
37.58.48.193
Versión de la API
2019-09-09
Fuente
WooCommerce Stripe Gateway/4.6.0 (https://woocommerce.com/products/stripe/)
Origen
https://api.stripe.com/
Cuerpo de la respuesta
{
  "error": {
    "message": "The source you provided has already been attached to a customer.",
    "param": "source",
    "type": "invalid_request_error"
  }
}

    Error on my website

    It was not possible to process this payment, please try again or use an alternative method.

    • This topic was modified 5 years, 5 months ago by cpalop.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wpnomad a11n

    (@wpnomad)

    5 years, 5 months ago

    Hi there,

    It seems that the error is occurring because you might have used the same account for testing Stripe extension in test mode. So when you switched to live mode, the extension still thinks that the user is a “test mode user”.

    I recommend creating another user account on the site to test the payments in live mode, and then do the test.

    Do let us know how that goes and if you need any further help from us.

    Plugin Support slash1andy

    (@slash1andy)

    Automattic Happiness Engineer

    5 years, 4 months ago

    Hey there!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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