Not able to create a Click Open trigger | WordPress.org

Resolved ddliberty
(@ddliberty)

5 years, 6 months ago

I am trying to create a new click open trigger. After I click Add New Trigger -> select Click Open -> click Add -> click Add on Click Trigger Settings -> system does not add new trigger instead redirects to the WP Posts (wp-admin/edit.php). I am able to create auto open trigger but not Click Open. Please help!

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author Daniel Iser
(@danieliser)

5 years, 6 months ago

@ddliberty – this indicates a JS error. Can you use this guide to see what is going on?

https://docs.wppopupmaker.com/article/373-checking-javascript-errors
Thread Starter ddliberty
(@ddliberty)

5 years, 5 months ago
@danieliser I see errors in chrome console. Below link has output from console. How do I fix this?
https://drive.google.com/drive/folders/15n9rouxC4WpZt-HBQy02FSDeGih8V7-8
- This reply was modified 5 years, 5 months ago by ddliberty.
Plugin Author Daniel Iser
(@danieliser)

5 years, 5 months ago
@ddliberty – Ok so the error is pretty clear, something on your site is preventing jQuery from loading:
```
Uncaught ReferenceError: jQuery is not defined
```
My suggestion would be to try the Health Check plugin’s Troubleshooting mode. Activate it for our plugin and retest. If that works you know the issue comes from another plugin or theme, at which point you can start activating the other plugins a few at a time in troubleshooting mode until the issue comes back. This should help narrow it to a specific plugin which you can then hopefully reach out to ask why they are removing jQuery in the admin.

Let us know.

Viewing 3 replies - 1 through 3 (of 3 total)

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3 replies
2 participants
Last reply from: Daniel Iser
Last activity: 5 years, 5 months ago
Status: resolved