Dashboard shows QUIC.cloud not litespeed server

  • Resolved Morten Ross

    (@rosmo01)


    5 years, 7 months ago

    Hi,

    I’ve tested QUIC.cloud and then erased the account and upgraded host to litespeed instead.

    x-litespeed-cache: showing as expected on site visits, but nothing is viewable in Dashboard. It has hung up on showing obsolete QUIC.cloud widgets, and refreshing will not reset and repopulate with server cache, but instead ask to set a domain key, which I have removed as I am no longer using cloud.

    I don’t know how to reset or re-direct to local litespeed server apis to get a Dashboard populated with litespeed server stats. I’ve uninstalled and deleted plugin, but stuff is left behind, so new install was not a fresh install.

    https://www.ross.no
    Litespeed: 3.5.2
    WP: 5.5.3

    Morten

    • This topic was modified 5 years, 7 months ago by Morten Ross.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support qtwrk

    (@qtwrk)

    5 years, 7 months ago

    Hi,

    what stats you meant ?

    could you please do me a screenshot ?

    Best regards,

    Thread Starter Morten Ross

    (@rosmo01)

    5 years, 7 months ago

    Hi,

    QUIC.cloud stats that point to an obsolete account, and not stats from LScache on host server.

    https://1drv.ms/u/s!Am2-9z8PCItjjjo2viZBGa8V8j0v?e=41OJNR

    M

    • This reply was modified 5 years, 7 months ago by Morten Ross.
    • This reply was modified 5 years, 7 months ago by Morten Ross.
    • This reply was modified 5 years, 7 months ago by Morten Ross.
    Plugin Support qtwrk

    (@qtwrk)

    5 years, 7 months ago

    Hi,

    Please try refresh the domain key

    Best regards,

    Thread Starter Morten Ross

    (@rosmo01)

    5 years, 7 months ago

    Hi,

    Why would I want that? I do not want to re-connect to QUIC.cloud. QUIC.cloud was erased and closed, as I no longer have the need for it. My need is only for the local litespeed server/lscache to show up on dashboard, and the QUIC.cloud data to be removed/reset when I removed the old domain key/QUIC.cloud link.

    I just want the simple dashboard stats for my up and running LScache on my litespeed server/host.

    M

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 7 months ago

    Hi,

    I’m sorry I am now little confused

    the screenshot you provided , shows “cache status public cache: on private cache: on”

    what exactly is it you want to show up ? please mark it in the screenshot

    Best regards,

    Thread Starter Morten Ross

    (@rosmo01)

    5 years, 7 months ago

    Hi,

    The following Dashboard widgets are pointing to cloud:

    QUIC.cloud Services Usage statistics
    Page Load Time
    PageSpeed Score
    Image Optimization Summary

    The rest is seemingly also pointing to a non-existent cloud. All have irrelevant and meaningless values, as there is no cloud account.

    I am not using the cloud, but the local litespeed server. The dashboard is not reflecting this.

    1: how do I tell the dashboard that there is no longer a cloud account to retrieve data from, and to reset the values to nil/as they are at first install?

    2: How do I enable the stats of the local liteserver in Dashboard?
    Cache status is ON for Public/Private Cache is all that’s displayed in Dashboard. There’s no stats of the file hit rates, types, etc.

    M

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 7 months ago

    Hi,

    1) when you try to refresh any of these metric , that you get a error message, that means you are not connected to QC.

    to reset , please go to phpmyadmin -> wp_otions -> find “litespeed.health._summary” and clear it.

    2) plugin doesn’t , and can never display such info.

    cache hit/rate , these informations requires server-level access

    you can view them in webadmin console or check file

    /tmp/lshttpd/.rtreport
    /tmp/lshttpd/.rtreport.2

    Best regards,

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 6 months ago

    Hi,

    I’m going to mark this topic “Resolved”, due to lack of activity.

    If you still need help, please feel free to re-open it.

    When re-open it, please also change the topic status to “not solved”

    Best regards,

Viewing 8 replies - 1 through 8 (of 8 total)

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