Problem with taxes when shipping to a different country and for some zero rate
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Hi guys I need your help! I am finishing an e-commerce website but the client it’s really giving me a hard time. The shop is based in the UK they sell food some products have VAT of 20% and other 0% for sales in UK, Spain, France and Poland. The same client is selling to Italy all products taxed 22%. My problem is when you buy in UK and ship to Italy the software ofc doesn’t apply the tax in Italy of 22% for the items that are zero in UK. I really don’t know how to solve this, please help us. Besides prices for UK and Italy are different.
The page I need help with: [log in to see the link]
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Hi @leox20,
Taxes should be calculated based on the shipping address by default, so you’ll want to make sure that you have the correct option selected under WooCommerce → Settings → Tax → Tax options.
It should look like this:
Full Size: https://d.pr/i/vxGZ34The next thing to look out would then be how you’ve set up the tax rates themselves.
You should have 2 tax classes as follows:
- Standard rate
- Reduced or Zero rate
Remember that a product can only belong to one tax class. So, if you have a product that is zero-rated for taxes only in the UK, but must charge 22% taxes in Italy, your Zero rate tax setup should look like this:
Full Size: https://d.pr/i/n4ZXKPEssentially, you will need to have the 22% tax rate for Italy set up on both the Standard & Zero rate tax classes, otherwise, it will not apply to Zero-rated products.
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