• Resolved j3zmund

    (@j3zmund)


    After finding many similar posts about blank admin pages, I have attemped all of the common fixes: re-uploaded wp-admin & wp-includes (did not work), disabled all plugins (did not work), switched to the default theme (did not work).

    I have done an in-place re-installation of WP 2.9.1, and the admin pages load, then go blank very quickly (one second or less). I was able to “catch” the page loading with a well-timed use of the Esc key in Safari to get a bare-bones admin page that I can use to make changes as necessary.

    I have read that PHP5 requires a specific amount of server RAM assigned to it. Before I call and bug my host (GoDaddy) I wonder aloud if this is true (it’s not on the GoDaddy tech knowledge base).

    Does anyone have any new suggestions for blank admin pages?

Viewing 15 replies - 1 through 15 (of 15 total)
  • try adding this line to wp-config.php

    define('WP_MEMORY_LIMIT', '64M');

    Thread Starter j3zmund

    (@j3zmund)

    I have added the line above and re-logged-in in my browsers (trying one after another), but I am still unable to view the dashboard. Are there other config tweaks I can safely attempt?

    A new behavior has been noticed. If I am very quick with the clicking, I can navigate to some of the other admin pages, which load correctly and stay in the browser window.

    It appears that only the Dashboard is the issue.

    Thread Starter j3zmund

    (@j3zmund)

    MORE INFORMATION

    This is even stranger. Tested in IE8, and the Dashboard loads correctly and stays in the browser windows.

    Firefox 3.6 on Win7 & Mac 10.4.11 and the latest Chrome (4.0.429.78 beta channel for Win7). Both fail to display that page correctly.

    No loss of functionality, but I thought I would report this is unusual bug.

    Thread Starter j3zmund

    (@j3zmund)

    Updgrade to WP 2.9.2 has been installed, but his behavior continues.

    Does ANYONE have any idea why pages go blank on the Dashboard? I don’t mind, but the owner of the blog in question does not like to hear that no one has an answer.

    I doubt its a godaddy issue, I have many installs on godaddy with no trouble….. could we have a link to your site? See if anything fishy is in your source?

    Thread Starter j3zmund

    (@j3zmund)

    Yes! Thank you!

    http://downtownsandiegocondoguide.com/

    I also have other GoDaddy hosted blogs, and they are not showing this particular behavior.

    It is a Thesis blog, but they don’t have anything in their KB either. As I said in an earlier post, all plugins were not only deactivated, but moved to a different directory as well to rule them out. The blank dashboard page was still happening, even when stripped down to bare-WP.

    Thanks for any advice or insight you may have to offer 🙂

    I see symptoms of what I was afraid of….

    Do you know how to view source code in your browser? Go to your site and do it. (view-source in IE, view-page source in FF)

    Scroll to the very bottom of the code….
    <script language="javascript">eval(unescape("%
    see the line that starts like that? Do you have any idea where that would be coming from? I’m afraid your site might be hacked….it’s going around…..

    if you can’t figure that code out, and feel you’ve been hacked…check out my post here:
    http://www.rvoodoo.com/2010/02/the-dreaded-base64-wordpress-hack-and-other-hacks-too/

    (I’m not trying to self-promote….it’s just a personal blog, I don’t gain from traffic, just easier to post what I keep saying in one place!)

    RVoodoo
    I don’t mind you putting your own link to this subject but also include the codex faq when you do – cool?

    Thread Starter j3zmund

    (@j3zmund)

    I don’t know where that line is coming from. I will dig through the links you have on your port and harden the installation.

    Unfortunately, I have to go to a meeting right now, but I will report back later today when I have more time to dedicate to this issue.

    Thanks for the tips.

    include the codex faq when you do – cool?

    It’s actually in the post I linked to! But will also include it!

    Thread Starter j3zmund

    (@j3zmund)

    Well, this is obviously going to be a lot of work. I’ll update this thread if I find anything interesting.

    Thread Starter j3zmund

    (@j3zmund)

    Ok, so I followed the advice on all of the posts, and I had to wipe the slate clean.

    I backed up all images, exported the DB, and reinstalled clean copies of WP from the source. I modified wp_config.php with the DB settings/password/secrets/etc. Something isn’t right. The homepage is blank (nothing loads at all). I AM ABLE to login to the Dashboard and see that my posts & pages are safe. The SOURCE shows no trace of the random JS that was planted in the borked-blog that was deleted.

    I have yet to install the Plugins, I want to get things working in a basic form before I waste time on that.

    Why won’t the front page load? Anyone want to give me a more specific answer than “go read another out-of-date article”?

    This is beyond frustrating.

    Thread Starter j3zmund

    (@j3zmund)

    Perhaps there is a way to move the data from the old DB into the new MySQL db that was changed??

    I can easily modify wp_config.php to point to the new DB, but I would prefer to move the data into it so I don’t have to copy/paste.

    I’ll start searching for the loading data from one DB to a new one in the mean time.

    UPDATED: I read about restoring MySQL databases, and I have followed the steps, I have added the correct credentials to the correct files. Backend works, but the blog still will not load.

    .htaccess is correct.
    wp-config.php is correct.
    Dashboard works, and all previous entries are visible in the backend.

    I receive NO error messages, I just get a blank page, no code when you try to view the source.

    Thread Starter j3zmund

    (@j3zmund)

    Sorry for the venting last night, dear forum-folks.

    After a good night’s sleep and following instruction on another 4 blogs, I was able to get the blog in question up and running again.

    No sign of the malicious javascript (yet).

    Passwords are hard, ssh is enabled and plaintext FTP will no longer be used.

    I’m surprised that much of the information I needed was not in the Codex itself, but on the many many blogs-about-blogs that are out there. I’ve read more blogs-about-blogs in the last few weeks that I’m kinda sick of blogs for now. And that sucks, because when I get done with my client’s blog, I need to update my own (which, thankfully, was not hacked).

    SO THANKS for the TIPS! Sorry for the anger!

    hello,
    for first, sorry for my english 😉
    a have the same problem and I don’t have any bad javascript on site. In my case only dashboard was crashed and only on FF and Chrome. I have WP 2.9.2–pl_PL. I’ve search many blog and forums to find any effective method to solve this problem.
    finally I’ve found this: ‘remove blank lines in wp-config.php and wp-settings.php‘. this is the cause of my problems with dashboard! – wp-settings. everywhere i looked I found information only of wp-config file, only on one site Author mention about this file and exactly! on the end of this file there was an empty line before php closing tag.
    besides, in wp-config file there was no php closing tag – ?> (2.9.2 ver of WP) – it’s normally ?

    anyway, thanks for all tips here 🙂

    pozdrawiam 😉
    Borys

Viewing 15 replies - 1 through 15 (of 15 total)

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