500 errors | WordPress.org

Resolved coachmarino
(@coachmarino)

5 years, 5 months ago

I just set up Nitropack for my website to test it out…

Here’s the error I’m getting on the Nitropack dashboard

NitroPack.io cannot access your site URL:

https://southcoastinbound.com/

Please ensure NitroPack.io is not blocked by a firewall, and that the URL is public.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Author NitroPack
(@nitropack)

5 years, 5 months ago

Hi @coachmarino,

Apologies for the delay!

This message means that our servers cannot connect to yours in order to optimize the pages. It is likely that there is an active firewall on your end. In such cases it is recommended to whitelist our server IPs in order to ensure proper operation.

An up to date list with our IPs can be found here: https://help.nitropack.io/en/articles/3379008-ip-whitelisting

Hope this helps!

Regards,

Viewing 1 replies (of 1 total)

The topic ‘500 errors’ is closed to new replies.

1 reply
2 participants
Last reply from: NitroPack
Last activity: 5 years, 5 months ago
Status: resolved