Billing address field #2 problem

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author powerfulwp

    (@powerfulwp)

    5 years, 6 months ago

    Hello,

    Thank you for contacting us,
    sorry for the inconvenience.

    We will look into this and get back to you soon.

    All the best

    Plugin Author powerfulwp

    (@powerfulwp)

    5 years, 6 months ago

    Hello,

    If the order doesn’t have a shipping address 1,
    the billing address becomes the shipping address.

    Please check your order if this is the case.

    All the best

    Thread Starter bashiachuki

    (@bakoline)

    5 years, 6 months ago

    @powerfulwp I am not using shipping address at all.

    There is a billing address 1 and it is filled, but your plugin adds billing address 2 in the link for google maps (see my first post)

    How can I fix it?

    If you didn’t get it, I can explain in more details

    Thread Starter bashiachuki

    (@bakoline)

    5 years, 5 months ago

    @powerfulwp any update on this important issue?

    Plugin Author powerfulwp

    (@powerfulwp)

    5 years, 5 months ago

    Hi,

    The billing address includes address 1 and address 2 and therfore we showing it in the Google map.

    If you have any question please don’t hesitate to contact us.

    All the best

    Thread Starter bashiachuki

    (@bakoline)

    5 years, 5 months ago

    @powerfulwp Yes thats what I am saying and how to show only address 1 in the google map link and delete address 2 from there?

    Plugin Author powerfulwp

    (@powerfulwp)

    5 years, 5 months ago

    Unfortunately you can’t do that.

    All the best

    Thread Starter bashiachuki

    (@bakoline)

    5 years, 5 months ago

    Just want to tell you that you are the least helpful support I have met on the internet for last 20+ years or so )))))

    Your plugin has a free version and this kind of question which I have, is the easiest one to help even on free plan, if you don’t care, then delete the free version if you want everyone to pay for your plugin.

    Plugin Author powerfulwp

    (@powerfulwp)

    5 years, 5 months ago

    I’m really sorry that you feel like that,

    You asked if you can removed the address 2 and I answered that you can’t.

    Our support is for helping you with the plugin and not for developing new features that the plugin doesn’t have.

    This is a feature that we won’t add to the plugin in any version, beacouse we can’t remove a part of an address that we even don’t know what customer wrote in it.

    You are welcome to customize the plugin as you want.

    All the best

    Plugin Author powerfulwp

    (@powerfulwp)

    5 years, 5 months ago

    If you still want to customize the plugin, and stay in this version, we can guide you where to remove the address 2.
    Please contact us at apowerfulwp@gmail.com

    All the best

    Thread Starter bashiachuki

    (@bakoline)

    5 years, 5 months ago

    Thanks for your answer, I will write you

    Plugin Author powerfulwp

    (@powerfulwp)

    5 years, 5 months ago

    Hello,

    We are happy that you contacted our customer support and they helped you out to your satisfaction.

    I will mark this as solved,
    If you have any questions please feel to contact us.

    All the best

    Thread Starter bashiachuki

    (@bakoline)

    5 years, 5 months ago

    @powerfulwp

    Thanks a lot for your support

Viewing 13 replies - 1 through 13 (of 13 total)

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