Plugin conflict causing error message

  • Resolved rclark85

    (@rclark85)


    5 years, 4 months ago

    Hi All

    I’ve deactivated all the plugins and reactivated them one by one. In doing so, it was the Gutenburg Blocks & Template Library plugin that was causing the below error message to appear on our site:

    “Warning: count(): Parameter must be an array or an object that implements Countable in /hermes/bosnacweb02/bosnacweb02bf/b1367/ipg.southamptonwoodrecyc/test/wp-includes/post-template.php on line 317”

    You’ll see this if you visit at the moment as I put the plugin back live.

    Any ideas what might be causing the clash and how to overcome it? I’m using the Astra Pro Theme.

    Thanks

    Rachael

    • This topic was modified 5 years, 4 months ago by rclark85.
    • This topic was modified 5 years, 4 months ago by rclark85.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hardeep Asrani

    (@hardeepasrani)

    5 years, 4 months ago

    Hey @rclark85,

    Are you using the Gutenberg plugin on your site? Let us know! 🙂

    rachaelclark64

    (@rachaelclark64)

    5 years, 4 months ago

    Hi. Yes I am although I believe there are two issues at play as the host is having to restore an old version of the site. Will write again when the site is restored. ☺️

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    5 years, 4 months ago

    Hey @rachaelclark64,

    Gutenberg is a beta plugin that isn’t always stable to use so we don’t recommend using it on a live site. It’s meant to showcase and test upcoming Block Editor features so better to avoid it on a live site.

    Let me know. 🙂

    Thread Starter rclark85

    (@rclark85)

    5 years, 4 months ago

    Hi Hardeep

    Thanks for your reply. Sorry – I’m talking about this plugin “Gutenberg Blocks and Template Library by Otter”. Is that the one you’re saying is in beta? I can’t imagine it is? Sorry if I confused things by shortening it to just Gutenberg.

    To sort the problem at the moment, we’ve disabled the debug mode in wp-config to stop the error message showing but definitely appears to be a conflict with this plugin. Any thoughts on what might be causing it would be greatly appreciated in case it’s opening up vulnerabilities to our site.

    Thanks

    Rachael

    • This reply was modified 5 years, 4 months ago by rclark85.
    • This reply was modified 5 years, 4 months ago by rclark85.
    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    5 years, 4 months ago

    Thanks for your reply. Sorry – I’m talking about this plugin “Gutenberg Blocks and Template Library by Otter”. Is that the one you’re saying is in beta? I can’t imagine it is? Sorry if I confused things by shortening it to just Gutenberg.

    No, I was talking about “Gutenberg” plugin but as you said, it might be due to this one.

    Can you re-install Otter to see if that fixes it? If not, can you give list of all the activated plugins on your website?

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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