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  • @kamillaberek

    Navigate to your root directory via FTP client or Cpanel and see if there’s WooCommcerce folder exists under the plugins directory. Delete the WooCommerce folder if you find so and you should be able to reinstall WooCommerce once again.

    (Deleting WooCommerce folder won’t delete products)

    Cheers 🍻

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @kamillaberek,

    From what you describe with the folder already existing this is an error message WordPress displays if a plugin folder already exists on your WordPress installation. The particular WordPress error message looks like this below.

    Destination folder already exists. /Applications/MAMP/htdocs/woocommerce/wp-content/plugins/woocommerce/

    WordPress v5.5, however, now allows you to upload plugins and overwrite existing folders.

    If you install the latest version of WordPress which is version v5.5.3 it will allow you to upload a plugin file and overwrite and existing instance of that plugin folder.

    https://wordpress.org/download/

    You should then be able to download the latest version of WooCommerce and upload that to your site.

    I hope this helps.

    Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

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