• Resolved SteveHale

    (@stevehale)


    Our client sells mirrors and we have ful integration to Linnworks with WC.

    However it seems nearly every day an order comes through to Linnworks that is unpaid.

    It seems on WC that the order that is unpaid is still pushed through for processing, which is inconvenient.

    How do we stop ANY orders being unpaid and cancelled immediately so that orders do not come through. We do not want orders to go into pending mode if customer failes to pay.

    Please can you advise.

    Thanks

    Steve B

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  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Howdy Steve,

    It sounds like WooCommerce Order Status Manager would be able to help with at least the part where you’re looking to change the order statuses.

    If you have more specific questions about this extension, feel free to ask them via this sales form.

    I also suggest reaching out to the support of your integration, in case there’s another way to prevent unpaid orders from going through.

    Plugin Support EastOfWest a11n

    (@eastofwest)

    There hasn’t been a reply to this thread in a while, so I’ll go ahead and close it. If you have any further questions, please do start a new one.

Viewing 2 replies - 1 through 2 (of 2 total)

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