Problem with php 7.4! Upload .jpg not working!

  • Resolved Brisch

    (@brisch)


    5 years, 4 months ago

    Hi Support,

    I have problems with your gallery and php 7.4! It seems that you used Imagick to upload images before your last update. Now it seems you use GD for .jpg but this DOES NOT WORK on most Servers! It does not work with my provider.

    Why did you change it???

    And: Is it possible to use php 7.4 AND your gallery? And how?

    Thanks! Regards, Brisch

    PS: Gallery is not online now on the above website.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Asya Gabrilyan

    (@asyag)

    5 years, 4 months ago

    Dear @brisch,

    We use WordPress image editor to process images. It has two implementations and it uses Imagick as default.

    Now we are using default flow of WordPress. If there is no enabled Imagick lib, the plugin is using GD lib.

    Sincerely,

    Thread Starter Brisch

    (@brisch)

    5 years, 4 months ago

    This does not answer my question or support me in any way. I try it again:

    Why is your Gallery not working with php 7.4 and how can I solve this? I am not an Internet-Service-Provider.

    And there must be something wrong with the Gallery, .gif and .png are working, only .jpg (200kb) make this problems. I can upload them in the library and take them from there. But NOT POSSIBLE to upload them directly! WHY?

    Regards, Brisch

    Thread Starter Brisch

    (@brisch)

    5 years, 4 months ago

    And btw: it seems, that there are a lot of people having a similar problem…

    Asya Gabrilyan

    (@asyag)

    5 years, 4 months ago

    Dear @brisch,

    The gallery plugin has no issues with uploading jpg files with PHP 7.4.

    You are most probably facing an issue with the image uploaded.

    Would you please try other jpg files? If they are processed properly, send the image causing the issue to us, so we can identify the problem.

    Sincerely,

    Thread Starter Brisch

    (@brisch)

    5 years, 4 months ago

    Dear Asya, it is not ONE image, I can’t upload any .jpg over about 200kb. Please check it by yourself!

    You can have an admin-login to this test-page, please try to upload any .jpg with about 230kb or more – not working! .png works fine.

    https://kurs.wien/brigitte/wp1/wp-content/uploads/2020/11/upload-failed.png

    Regards, Brisch

    Asya Gabrilyan

    (@asyag)

    5 years, 4 months ago

    Dear @brisch,
    Can you please share an image that failed to get uploaded in a drive link?

    Please do not disclose any admin details in the forum.
    Sincerely,

Viewing 6 replies - 1 through 6 (of 6 total)

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