Unrecognized field: A request for item wc_post_id_XXX contains unrecognized fiel

Hi @voxoff,

Thanks for reaching out about Facebook for WooCommerce! I’ll be happy to help.

As a starting point, could you please confirm which version of the plugin you’re running? If you haven’t yet updated to the current version (2.1.4), could you please go ahead and run the update and let us know if this is resolved in this version?

Thanks,

Jennifer

Hi @voxoff,

Thanks for sending that additional information. The feed file method of syncing products to Facebook has been replaced in V2 with the API method. While the feed file can still be used as a backup, the API should be the primary method for syncing.

I also checked with my team on this message that you’re seeing:

{“warnings”:[{“message”:”Unrecognized field: A request for item wc_post_id_XXX contains unrecognized field additional_variant_attributes”}

and it looks like a couple of other users have reported a similar error as well. Our engineering team is taking a closer look into this. As soon as they’ve had a chance to do so, I’ll let you know what I hear back.
Thanks,

Jennifer

Hey @voxoff,

Marcus here, stepping in from the support engineering team to take a look at this with you.

It sounds like you want to have the full label value for the custom attribute data. The reason we use the slug is that the plugin builds an array first before it reformats it into what you see in the logs. During this time, there is a “custom data” array with these values and they are paired up with the slug as the key and the attribute as the value. Changing this to use the label would end up with the label as the key, which cannot be relied on to be valid. Example:

Array
(
    [title] => Variant Label Test
    [description] => Variant Label Test
    [image_link] => https://placeholdit.imgix.net/~text?txtsize=33&name=Variant%20Label%20Test&w=530&h=530
    [additional_image_link] => Array
        (
        )

    [link] => https://example.com/product/variant-label-test/?attribute_dimensions-cm=30x40
    [brand] => My Great Blog
    [retailer_id] => wc_post_id_150
    [price] => 10 USD
    [availability] => in stock
    [visibility] => published
    [sale_price_effective_date] => 1970-01-29T00:00+00:00/1970-01-30T23:59+00:00
    [sale_price] => 10 USD
    [custom_data] => Array
        (
            [Dimensions (cm)] => 30x40
        )

)

In this case, it might work, but we can’t be sure what content is in the label at any time. It could include apostrophes or quotes that would break this.

I tried to find a filter for you in the plugin so that you could do this since your labels do not include these. I’m afraid I was unable to find a filter in the plugin where this could be possible.

I’ll make sure to share this with the product and engineering teams to see if this is something that we can add in a future release. Please make sure to keep an eye on the plugin’s changelog to see if this gets added!

Are there any other questions I can answer for you? Please don’t hesitate to let me know.

Thanks,
Marcus