• Resolved fedeand

    (@fedeand)


    Hi,
    I am testing the free version of LifterLMS in my staging environment.
    I have a problem with the error notice in user update form: the error notice not appear.

    No problem in checkout screen: if I make a mistake (for example, not same email and confirm email), the error notice appear.
    But the same not happen in user update form.

    No problem with your $1 trial, the error notice appear.

    Could you help me please?
    If you need I can give you complete temporary access to my staging.

    Thanks so much!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @fedeand

    Can you please send us your LifterLMS System report?

    Use services like Imgur, Dropbox, or Pastebin to share screenshots, system reports, and logs. Remember that this is a public forum. If you don’t want your URLs, server paths, and other potentially sensitive information posted publicly and archived indefinitely you should blur or remove this information from your logs and screenshots before posting.

    Thank you 🙂

    Thread Starter fedeand

    (@fedeand)

    Hi!

    Here is the System Report:
    https://pastebin.com/y3YAfqN6

    Here you can find a student test account:
    https://pastebin.com/jevbEC2x

    I add that also success notice does not appear.

    Thanks! 😉

    • This reply was modified 5 years, 6 months ago by fedeand.

    Hi @fedeand,

    Your System Report seems fine.

    However, could you disable all plugins except LifterLMS to see if there is a conflicting plugin here? Also, can you switch to the default Twenty Twenty WordPress theme in order to be sure?

    Let me know how it goes.

    Thank you 🙂

    Thread Starter fedeand

    (@fedeand)

    Resolved!
    The issue was related to the visibility rule of the [lifterlms_my_account] shortcode, that I have set up with Elementor.
    Removed the rule, the error/success notice has come back!

    Thanks so much!

Viewing 4 replies - 1 through 4 (of 4 total)

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