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  • Plugin Support Senff – a11n

    (@senff)

    Hey @destricz

    It looks like this may be caused due to a theme conflict (or possibly a third-party plugin). I’d recommend the conflict-testing steps here to isolate the source of the issue: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    The best way to determine if the issue is being caused by a theme and/or plugin is to first temporarily switch your theme back to a default theme, such as Storefront, and test if that resolves the issue. If it does, please check with your theme developer to see what might be the problem.

    If that doesn’t help, you will need to do a more extensive conflict test, by disabling all plugins except for WooCommerce. If that resolves the issue, then one-by-one you can re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.

    Thread Starter destricz

    (@destricz)

    Thx @senff ! the theme was the problem. Changing the theme resolved it.

Viewing 2 replies - 1 through 2 (of 2 total)

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