Additional my-account pages

  • tlouwet

    (@tlouwet)


    5 years, 6 months ago

    Hi,

    I’m trying to include TutorLMS account page into Woocommerce’s my-account, set at my-account/courses.

    The dashboard works (my-account/courses), but subpage (ex: my-account/courses/enrolled-courses) ends up at 404.

    When I move the “courses” page around, all subpages work perfectly, just not when I make it a child of my-account.

    Reason of wanting it under my-account is so there’s a general user-backend “my-account”.

    I’ve had this working a while ago, but can’t figure it out anymore how I made it work.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • mother.of.code

    (@imazed)

    The Mother of Code

    5 years, 6 months ago

    Hi there!

    Can you show us the code you’ve used to add the page, please?

    Thread Starter tlouwet

    (@tlouwet)

    5 years, 6 months ago

    @imazed Hi 🙂

    I’ve simply added a subpage called courses to my-account, not through code this time around as TutorLMS hooks itself onto an existing page.

    What I got at the moment:
    Title: My Account :: Slug: my-account :: id: 13646
    — Title: Courses :: Slug: slug :: id: 14005

    Thanks for the quick reply!

    mother.of.code

    (@imazed)

    The Mother of Code

    5 years, 6 months ago

    Does the same problem exist when the page is not a sub-page of anything?

    You may want to re-save your permalinks, see if that helps. If you go to Settings → Permalinks and click ‘save’ (you don’t need to make any changes), does that make the 404 page go away?

    If it doesn’t, I’d suggest doing a conflict test. This kind of problem is usually caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    This is best done on a staging site. That’s a copy of your live site, so you can test things out without making changes to your actual site. Some hosting companies offer a staging site service within their hosting plans. If yours does not, there is a great free plugin that will allow you to build a complete staging site with a few button clicks: https://wordpress.org/plugins/wp-staging.

    Thread Starter tlouwet

    (@tlouwet)

    5 years, 6 months ago

    @imazed

    • When I move the “courses” page anywhere else, there’s no issue. Be it without a parent page or any other parent. Courses subpages 404’ing only occurs when parent is WooCommerce’s my-account page
    • Tried saving permalinks before, didn’t fix it
    • Tried switching to Storefront before, didn’t fix it
    • WP-staging > disabled all plugins besides WooCommerce & TutorLMS > the issue is sadly still there, and works without a parent page, or on any other parent page
Viewing 4 replies - 1 through 4 (of 4 total)

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