Error While Trying To Migrate Website

  • Resolved mandikauthor

    (@mandikauthor)


    5 years, 5 months ago

    I’ve used Duplicator for years, and never come across this issue. After having some problems with my author website, I decided to upload a recent backup and restore it. I got error messages. I figured maybe I just hadn’t deleted everything, so I deleted the entire site and started over. Still getting error messages. As of right now, my entire author site that I’ve worked years on is gone, and I’ve just signed up for two box sets, so the organizers will want to check my previous work to see if I’m a good candidate for them. Please help!

    When I put in the address to the installer.php file, I get-

    Error: require_once(): Failed opening required ‘/home/mandikauth/domains/mandikonesni.com/public_html/dup-installer/classes/chunk/class.chunk.s3.manager.php’ (include_path=’.:/usr/local/lib/php’)

    Type: 64
    File: /home/mandikauth/domains/mandikonesni.com/public_html/dup-installer/ctrls/classes/class.ctrl.s3.funcs.php
    Line: 18

Viewing 3 replies - 1 through 3 (of 3 total)
  • Cory Lamle

    (@corylamleorg)

    5 years, 5 months ago

    Hey @mandikauthor

    If you want to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this thread when submitting the ticket.

    Thanks~

    Thread Starter mandikauthor

    (@mandikauthor)

    5 years, 5 months ago

    Thank you! For some reason, the newest backups didn’t work. Some update in either WordPress or one of my other plugins must have messed them up. I went back and grabbed one of my oldest ones from the first of September since I do them weekly, and that worked, thankfully! I’m going to re-add everything I’ve done since then, which thankfully wasn’t too much, and then take a new backup so I have a fresh one. I have no idea what update was the issue, so I’m expecting it to happen again, sadly. I’ll just have to keep an eye out for the issue and figure out what was the last update ran.

    Cory Lamle

    (@corylamleorg)

    5 years, 5 months ago

    Thanks for the update! Feel free to reach out via our help ticket system and we can have a closer look at your setup if you want.

    Cheers~

Viewing 3 replies - 1 through 3 (of 3 total)

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