Dear @mquege,
Thanks for getting in touch and reporting a problem.
Can you inform us which version of the Elementor and Popup Builder you use currently?
Also, if possible, please, provide the screenshots of the sections the issue with which you have noticed.
Will be looking forward to hearing from you soon.
Thread Starter
mquege
(@mquege)
Dear Friends,
I’m using:
– Elementor version 1.5.3
– Popup Builder version 3.69.4
Here’s a screenshot of the problem:
When I press “Edit Section”, elementor goes blank and no options of style to edit.
If I disable the popup builder everything goes back to normal
Thanks in advance
Dear @mquege ,
Thanks for getting back to us.
We are afraid, there is no screenshot attached.
Can we have the screenshot again, please?
Also, have you checked if there are any error messages inside the browser logs?
Will be looking forward to hearing from you soon.
Dear @mquege ,
How are you today?
Just wondering whether you saw our previous message?
Please, let us know if you still need help with this issue.
Thread Starter
mquege
(@mquege)
Hi Friends at Sygnoos,
Sorry I had to catch up with lots of stuff yesterday,
Please check the following link for the screen shot:
https://drive.google.com/file/d/1lHhcKtjM_ki68GF3i8DLPAo4KukfN0vZ/view?usp=sharing
Thank you for your interest on my issue.
Dear @mquege ,
Thanks for the screenshot!
And what about the errors?
Have you checked the Console section of the Developer tools?
In case you don’t know how to check that, this article will help you:
Using Your Browser to Diagnose JavaScript Errors
Will be looking forward to hearing from you soon.
Dear @mquege ,
Hope you are fine!
So, have you checked the needed section?
In case you did, can we have a screenshot as well to see if there are any errors or not?
Will be looking ahead to hearing from you soon.
Thread Starter
mquege
(@mquege)
Sorry my Dear friends,
I’ve been extremely busy with the election days around here. You guys are awesome!
Following is the error code from the google console:
common.min.js?ver=3.0.13:2 Error: noUiSlider (13.0.0): ‘start’ option is incorrect.
at Object.g [as t] (nouislider.min.js?ver=13.0.0:2)
at nouislider.min.js?ver=13.0.0:2
at Array.forEach (<anonymous>)
at dt (nouislider.min.js?ver=13.0.0:2)
at Object.create (nouislider.min.js?ver=13.0.0:2)
at initSlider (editor.min.js?ver=3.0.13:2)
at i.onReady (editor.min.js?ver=3.0.13:2)
at Object._triggerMethod (backbone.marionette.min.js?ver=2.4.5:22)
at i.triggerMethod (backbone.marionette.min.js?ver=2.4.5:22)
at i.onRender (editor.min.js?ver=3.0.13:2)
consoleError @ common.min.js?ver=3.0.13:2
Thank you very much
Dear @mquege ,
Thanks for the message!
We have checked the error message and want to inform you that the issue will be fixed on the next update which will be during the next week.
We will reach out to you, once it is done.
Thanks for the cooperation.
Dear @mquege ,
Hope you are fine.
This is to inform you, that the issue with the Elementor is solved now.
Just update the plugin to the latest 3.69.6 version and check it on.
Let us know in case you will have other questions, please.
Thread Starter
mquege
(@mquege)
Dear Sygnoos Friends,
Just updated and Problem Solved!
No more conflict with Elementor.
You guys are awesome.
Thank you very much
